Shipping Policy

SHIPPING POLICY

Peuphoria Miami

Last updated: [date]

Thank you for shopping with Peuphoria Miami. This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase from our Shopify store.

1. ORDER PROCESSING TIME

  • Orders are typically processed within 1-3 business days after payment is confirmed.

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During high-volume periods, processing times may be extended.

2. SHIPPING RATES & METHODS

  • Shipping rates are calculated at checkout based on your location and selected shipping method.

  • We use third-party carriers to deliver our orders.

  • Peuphoria Miami reserves the right to choose the shipping carrier unless otherwise stated.

3. DOMESTIC SHIPPING (UNITED STATES)

  • Estimated delivery times vary depending on the shipping method selected at checkout.

  • Delivery delays may occur due to factors outside our control, including carrier delays or weather conditions.

4. INTERNATIONAL SHIPPING

  • International shipping times vary by destination.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Peuphoria Miami is not responsible for delays caused by customs clearance.

5. SHIPPING CONFIRMATION & TRACKING

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • Tracking updates may take up to 24–48 hours to become available.

6. INCORRECT ADDRESS

  • Customers are responsible for providing accurate shipping information.

  • Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees.

  • Peuphoria Miami is not responsible for lost packages due to incorrect address details provided by the customer.

7. LOST, STOLEN, OR DAMAGED PACKAGES

  • Peuphoria Miami is not responsible for lost or stolen packages once marked as delivered by the carrier.

  • If your package arrives damaged, please contact us within [X] days of delivery with photos of the damage.

8. SHIPPING RESTRICTIONS

  • Certain products may be subject to shipping restrictions depending on destination regulations.

  • We reserve the right to cancel or refuse orders that cannot be shipped legally or safely.

9. FORCE MAJEURE

Peuphoria Miami shall not be liable for shipping delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, carrier disruptions, or governmental actions.